Refund Policy
Returns
We want you to be happy with your purchase. If you’re not completely satisfied, you may request a return within 14–30 days of delivery
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned in original packaging when possible
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Proof of purchase is required
Items that don’t meet these conditions may not qualify for a refund.
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method
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Processing typically takes 5–10 business days after approval
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Shipping costs are generally non-refundable unless the return is due to our error
You’ll receive email confirmation when your refund is processed.
Exchanges
If you received a defective, damaged, or incorrect item, please contact us and we’ll arrange a replacement or exchange where possible.
For size or style exchanges, availability may vary.
Return Shipping
Customers are typically responsible for return shipping costs unless:
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The item arrived damaged
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The wrong item was shipped
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There was a verified manufacturing defect
We recommend using tracked shipping, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
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Contact us within 7 days of delivery
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Include photos of the issue
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Provide your order number
We’ll work quickly to resolve the problem.
Late or Missing Refunds
If you haven’t received your refund:
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Check with your bank or payment provider first
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Processing times can vary between institutions
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If issues persist, contact us for assistance
Contact Us
For returns, refunds, or questions:
Email: edgeofinsanity.INFO@gmail.com
Website: edgeofinsanity.shop